MEDIATION

To ensure you and your clients get the best possible outcomes we are now offering mediation services, undertaken by experienced mediators who specialise in resolving workplace conflict.

Why mediation?

Our mediation service offers a structured, confidential, independent and safe environment for parties to resolve their differences by reaching mutually agreed outcomes. Mediation is completely voluntary and the mediator remains impartial no matter who the referrer and/or who pays for the mediation. Mediation can be used as a tool for resolving conflict in the workplace in a range of situations, including:

• Personality conflict
• Conflict over business ideas, decisions or actions
• Leadership conflict
• Bullying, discrimination or harassment
• Cultural conflict
• Workplace violence

Why engage TWS mediators

As experts in workplace rehabilitation and injury prevention, our mediators are experienced in workplace grievances and maintain an independent, fair and impartial approach to mediation services, with the goal of resolving conflict between the parties. The role of our mediators is to:

• Help parties identify and define issues in dispute
• Implement a procedure which is aimed at achieving resolution of the dispute quickly, fairly and cost-effectively
• Where appropriate, suggest particular dispute resolution techniques for individual issues aimed at narrowing the issues in dispute quickly, fairly and cost-affectively
• Act as the facilitator of direct negotiations between parties

To enquire about this service and how we can support you, make a referral or phone us directly on 1300 269 210.